Entry Details

About the Entry

Category: 
Online > Online Single Topic Coverage by a Team > New England

Title of entry: 
Generative AI in software development and IT

Issue or Publication date:
03/17/23, 04/26/23, 05/22/23, 09/14/23

Publication name: 
TechTarget ITOperations

Publishing/parent company: 
TechTarget

View Website home page:
https://www.techtarget.com/searchitoperations/

Description of the enterprising work that went into this entry and its significance or impact on readers:

TechTarget ITOperations covers advanced topics in IT operations, administration and support across on-prem, cloud and hybrid environments. Specifically, the site focuses on key areas including containers deployments, DevOps, systems monitoring and management and IT automation.
Generative AI technology has seen an exponential boom in IT operations. Many organizations are looking for ways to incorporate AI and machine learning technologies into their processes to expedite and optimize their workflows. But the field’s nascency -- as well as social and ethical concerns -- make it complicated for IT professionals to know where to begin. This collection of news, feature and tip articles brings the reader on a journey from potential use cases for generative AI in IT Operations to what lies ahead for this ever-changing technology in the rapidly evolving IT landscape.
These articles exemplify TechTarget ITOperations’ coverage of generative AI. Beth Pariseau’s news story “How ChatGPT and generative AI will affect IT operations,” explains the role AI could play in observability and chaos engineering with a dash of reality that AI coverage would be remiss to leave out: AI can’t and won’t replace humans. Her feature, “Generative AI emerges for DevSecOps, with some qualms” explores how software supply chain security and observability vendors are trying to get in on the gen-AI action to give DevSecOps practitioners features that they want and need. She injects the realist perspective here too; that the tech is still young and that it isn’t a cure all. Rather, it’s another option in the IT toolbox, and there are ways to use it effectively.
Steve Bigelow’s “Generative AI use cases for DevOps and IT,” plainly explains real-world applications of generative AI, which scratches the ”it’s cool but how do I use it” itch afflicting many readers. And Lev Craig’s “The promises and risks of AI in software development,” rounds out our coverage with a realistic and future-facing look at software development use cases of generative AI.
Many gen-AI focused articles engage in the hype around AI without tempering it. A healthy dose of skepticism is not only appreciated by TechTarget ITOperations readers, but it’s one of the things that engenders their trust in the site; we’re side-eyeing AI as much as they are. Articles that don’t include this perspective are incomplete and can feel disingenuous to readers.

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Entry URL(s), if applicable:
Please enter a URL that will direct judges to the entry: 
https://www.techtarget.com/searchitoperations/news/365532540/How-ChatGPT-and-generative-AI-will-affect-IT-operations
Additional URLs, if needed:
https://www.techtarget.com/searchitoperations/feature/The-promises-and-risks-of-AI-in-software-development
https://www.techtarget.com/searchitoperations/tip/Generative-AI-use-cases-for-DevOps-and-IT
https://www.techtarget.com/searchitoperations/feature/Generative-AI-emerges-for-DevSecOps-with-some-qualms

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